Rocket VA
Medical VA
Full-time / Part-Time / Remote


Overview
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About the Role
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Key Responsibilities
- Medical Scribe and Transcription
- Assisting your customers with their questions, taking calls, answering chat messages, and
- Responding to emails; Addressing general patient queries
- Scheduling appointments
- Keeping patient records up to date
- Digitizing health history forms
- EMR/EHR data management
- Patient appointment scheduling
- Insurance verification & Medical authorizations/Eligibility processing
- Medical billing
- Processing prescription refill requests
Qualifications/You're a great fit if you have
- 2+ years of experience as a registered nurse / medical assistant / medical billing and coding specialist
- Flawless spoken and written English (EFSET C1/ C2 level) and ability to communicate
- Clearly and professionally, both orally and in writing
- Proven Experience as a Medical VA; Customer Support Experience is a Plus
- You’re an A+ listener and communicator with the ability to synthesize feedback and be the customer's voice and the client’s brand representative
- Can work Full-time (40hrs/week) or Part-Time (20hrs/week) in US Working Hours
- You're driven and goal-oriented. It can be challenging to stay focused with so much freedom and autonomy, but you're great at striving toward the prize
- High-speed internet connection
- Distraction-free workspace with zero external interference
- What’s in it for you?
- This is an excellent opportunity for an individual looking for purpose and to plant roots with a fast-growing company. All while enjoying the freedom to work remotely as an independent
- Contractor yet still be a part of an assistant community