Rocket VA

Medical VA

Full-time / Part-Time / Remote

Overview

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About the Role

Key Responsibilities

Medical Scribe and Transcription
Assisting your customers with their questions, taking calls, answering chat messages, and
Responding to emails; Addressing general patient queries
Scheduling appointments
Keeping patient records up to date
Digitizing health history forms
EMR/EHR data management
Patient appointment scheduling
Insurance verification & Medical authorizations/Eligibility processing
Medical billing
Processing prescription refill requests

Qualifications/You're a great fit if you have

2+ years of experience as a registered nurse / medical assistant / medical billing and coding specialist
Flawless spoken and written English (EFSET C1/ C2 level) and ability to communicate
Clearly and professionally, both orally and in writing
Proven Experience as a Medical VA; Customer Support Experience is a Plus
You’re an A+ listener and communicator with the ability to synthesize feedback and be the customer's voice and the client’s brand representative
Can work Full-time (40hrs/week) or Part-Time (20hrs/week) in US Working Hours
You're driven and goal-oriented. It can be challenging to stay focused with so much freedom and autonomy, but you're great at striving toward the prize
High-speed internet connection
Distraction-free workspace with zero external interference
What’s in it for you?
This is an excellent opportunity for an individual looking for purpose and to plant roots with a fast-growing company. All while enjoying the freedom to work remotely as an independent
Contractor yet still be a part of an assistant community